Articles

 Accessing Web Disk (Web Dav)

Web disk (also known as Web Dav) is a drag-and-drop interface which allows you to access your...

 Allow allow_url_fopen on cPanel server

Sometimes, you might want to enable allow_url_fopen from your account for some purpose.To enable...

 Apache Error Logs

When you check the error logs, you can see many things.Some things you can ignore:File does not...

 Apache Handlers, running html as php

Apache handlers allow you to control what Apache will do with certain file types. When Apache...

 Apache modules that are on all of our shared servers

core.c  mod_authn_file.c  mod_authn_dbm.c  mod_authn_dbd.c ...

 Becoming Familiar And Navigating Around in CPanel

Let's learn about cPanel, and how to navigate it"s many pages and functions. Making sure that...

 CGI center

The CGI Scripts are NO LONGER available to use on your account. We apologize for the...

 CPAddons

CPaddons is no longer available, as it's outdated and depreciated. You will need to use ...

 CPanel or Client Area?

Where do I go to do ???? Do I need to go to my Client Area or my cPanel?? Sometimes it...

 Can I password protect directories?

To password protect directory:   Note: At this time, cPanel can only protect directories,...

 Changing your cPanel style.

Login to cPanel and click Change Style. Click the radio button under the style you like....

 Copy Entire Database or Rename Database

Is there a way for me to copy an entire database in cPanel? Go to cPanel > MySQL Databases...

 Creating a URL redirect.

Login to cPanel and click the Redirects icon. Leave the setting as 301 redirect, as this is...

 Custom error pages

To create a custom error page for your account, please login to cPanel and click Error Pages,...

 Do you have a manual for your control panel?

Yes, a manual for cPanel is available. Go here to view it.

 Document Root Changes

We can no longer change the document root for your main (primary) domain. This disables...

 Error Page Codes

What are Error Codes?These numbered error codes are how the server tells website visitors about...

 Forgot your database's password?

You must create a new user with a new password. Do not worry, this will not erase or change any...

 GnuPG keys

GnuPG is a publicly available encryption scheme that uses the "public key" approach. With GnuPG,...

 Hidden files

Hidden file and folder names start with a...

 How To Change Your cPanel Style

This tutorial will teach how to change your cPanel style. cPanel comes in a variety of styles and...

 How can I change my control panel username?

How can I change my control panel username?     Shared Unfortunately, you may not...

 How do I backup / restore / move from one cPanel host to another?

How can I restore my site with old/previous content? Please submit a Support Ticket and add in...

 How do I change my cPanel Password?

There may be times where you would like to change the password of your account. We recommend to...

 How do I create a MySQL database, a user, and then delete if needed?

Create: If you are using any type of PHP software or keeping a collection of records which...

 How do I create and delete a cron job?

Cron Jobs run scheduled tasks at specific times. This is good to set up automated maintenance and...

 How do I create and remove an Addon Domain?

Note: You may not be able to create an Addon Domain if you do not own the domain name, or if your...

 How do I deny IP address access?

Do you want to stop someone from visiting your website? This tool will block anyone from a...

 How to Change Your cPanel Password

This tutorial will teach you how to change your cPanel password. Please remember to make your...

 How to Keep Your cPanel Contact Information Up To Date

This tutorial will teach you how to keep your contact information up to date in cPanel. It is...

 How to Login to cPanel

Before you can log into cPanel, you must open your Internet browser. This will work in whatever...

 How to Password Protect one file

1) Put your .htpasswd above your root so visitors can't access it/home/cpanelusername/.htpasswd2)...

 How to View Website Statistics in cPanel using AWStats

This tutorial will teach you how to check on who is viewing your website using the program in...

 How to backup/restore your MySQL database

If you run a database driven website, it is important to backup your databases, periodically. You...

 How to change DNS zones (MX, CNAME, and A records)

Shared: With cPanel 11.25, you now have access to make some of these...

 How to change permissions (chmod) of a file

Permissions can be very important when it comes to hosting your website. Permissions can allow...

 How to change the password of your cPanel account

There may be times where you would like to change the password of your account. It is recommended...

 How to connect to the MySQL database

Configuration Settings: Host = localhost (really, put localhost)Database name =...

 How to connect to the MySQL database

Configuration Settings: Host = localhost (really, put localhost)Database name =...

 How to create blacklists

You may use Mailscanner to stop (blacklist) someone from emailing you. Login to cPanel and...

 How to create/edit/delete a file using the File Manager

There may be times when you wish to create, edit, or delete a file or folder in your account. You...

 How to disable anonymous FTP

Anonymous FTP is disabled by default.

 How to download a home directory backup

Backups are very important part of maintaining a website. It is important to backup your files on...

 How to generate/download a full backup

A full backup is a backup of all of your files, e-mail, databases, etc. To run a full backup, you...

 How to install a script using Softaculous

Softaculous is a great addition to cPanel, which allows users to install the great open source...

 How to log into cPanel

Please note that you only get one login per cPanel. If you create addon, parked and subdomains,...

 How to navigate through File Manager

File Manager is an quick and easy way to navigate through you files. To access File Manager:...

 How to park a domain on an addon domain

cPanel has yet to offer this option although it can be done. In order to park a domain on top of...

 How to redirect a subdomain to another page

You might want your sub domain to redirect to another page. To do this, please do the following:...

 How to remove a script from Softaculous

There may be a time when you would like to remove a script which was installed through...

 How to upload a file using the File Manager

You may want to upload your files directly through cPanel. You can do this through the File...

 How to upload to an Addon or Subdomain

Option 1 In a FTP client enter this information.Host = add on domain nameUser =...

 How to use GZip

We support sending gzip files, or gunziping/gzipping files on the shared server. This is not the...

 How to view website statistics in cPanel using AWStats

When you have a website online, you may want to check on how many people are coming to your...

 Htaccess long lines

Sometimes when you edit the .htaccess file in cPanel, the lines must wrap and this causes a line...

 I accidentally deleted the public_html or www folder.

If you delete the www folder, your site should still load properly. If you delete the...

 I created an Addon Domain, why did it say Subdomain added?

Help! I added an addon domain, but cPanel said a subdomain has been created. Please ignore this!...

 I want to create an addon domain but do not want to change my name servers first.

Contact us via a support ticket and request to add one of your domain's current nameservers to...

 I want to set the folder for my addon domain to something outside of public_html.

The cPanel will allow you to specify a path outside of public_html.

 IMPORTANT: do not ignore this email: The hostname resolves to . It should resolve to X.X.X.X

 Incorrect diskspace and information in cPanel

Your cPanel keeps disk space usage for your entire account, email accounts, databases, and other...

 Index Manager

Go to cPanel and click Index Manager. Click on a folder icon to look inside. Click on a...

 Internal Server Error help, 500 error

Internal server errors can be caused by a few different things. Please check the Error Logs in...

 Latest Visitors

You will find an icon for this in cPanel, under the Logs section. This function will show the...

 Learn cPanel

These are great resources we hope will help:Video Tutorials by cPanelOfficial cPanel User Manual

 Local, Backup, and Remote Mail Exchanger

This is a setting that tells UCclouds how to handle your incoming emails. We recommend...

 Lost database password

Forgot your database's password?You must create a new user with a new password. Do not worry,...

 Mail folder

UCclouds uses a maildir system, which means that all your email boxes and messages are stored as...

 MySQL database size limit

There is no limit for the size of databases.MySQL is only limited to the size of your cPanel's...

 MySQL queries or tables stop working

If you get an error which says, "so-and-so is marked as crashed and needs to be repaired," then...

 None of my CGI scripts are working on the server. How do I get them to work?

First, make sure the script files are in the cgi-bin folder. Second, make sure the file...

 PHP settings that cannot be changed

PHP has been configured to use the following settings on our Cloud Hosting servers: safe mode =...

 Park Wrapper Error

When trying to add an addon domain, or parked domain, you might run across a 'Park Wrapper...

 PhpMyAdmin

phpMyAdmin is a tool written in PHP to handle the administration of MySQL over the web. Databases...

 Please read before creating a subdomain.

When you create a subdomain in cPanel, you will be asked to choose the name of the subdomain, the...

 Please read before creating an Addon Domain.

About addon domains Addon Domains are handled like subdomains as far as the server is concerned,...

 Proper MIME types

Mime types tell browsers how to handle specific extensions.For example, the text/html mime type...

 Proxy access for cPanel, WHM, and webmail. Needed to bypass firewalls.

With your Cloud Hosting accounts, you have access to a control panel that contains the admin...

 Public_ftp folder

The public_ftp folder is used for storing files which are available with anonymous FTP. You...

 Public_html folder

The public_html folder is the web root for your primary domain name. This means that public_html...

 Raw Access Logs

Raw Access Logs allow you to see who has accessed your site without the use of graphs, charts or...

 Reviewing Emails Sent to You in The Client Area

This will teach how to review emails sent to you in the client area. It is important that you...

 Viewing your disk space usage.

Login to cPanel, and under Files, click Disk Space Usage. This page shows you where disk space...

 Webmail icon

You can check the webmail for any account by logging into domain.com/webmail with the...

 What are Cron Jobs?

A cron job is a Linux command for scheduling a task to be executed sometime in the future. This...

 What is a Document Root folder?

The document root is the folder where you keep website files for a domain name. Since cPanel...

 What is a parked domain? How do I create and delete one?

Parked domains are additional domains which you host on your account. They will display the same...

 What is a subdomain name? How do I create and delete one?

A subdomain is a second website, with its own unique content, but there is no new...

 What is an addon domain?

An addon domain is a fully functional domain that can be created from within your control panel....

 What is hot linking? How do I enable and disable hotlink protection?

Hot link protection prevents other websites from directly linking to files and...

 What is the difference between parked, addon, and subdomains?

A subdomain is a second website, with its own unique content, but there is no new...

 What is the path to an addon domain?

The path is public_html/addondomain.com and can be accessed via File Manager or FTP....

 Why can't I log into my cPanel, WHM, or webmail?

Most networks have a firewall setup to block access to the ports required for cPanel, WHM, and...